Free Across India
Shipping Policy
Free pan-India shipping. Quality assured before dispatch. International shipping on request.
Free Across India
Pan-India shipping at no cost
All domestic orders ship free of charge across India. Prices are all-inclusive (GST included). International shipping is available with the buyer responsible for import duties and customs charges.
Production Timelines
How long the craft takes
| Rug type | Production time |
|---|---|
| Hand-Tufted Rugs | 10– 12 working days |
| Hand-Knotted Rugs | 30– 35 working days |
| Dhurrie / Flat-weave | 15– 20 working days |
In-stock rugs dispatch within 1– 2 working days.
Delivery After Dispatch
From our atelier to your door
| Service | Transit time |
|---|---|
| Standard Delivery (free across India) | 5– 7 working days |
| Express Delivery (where available) | 2– 4 working days |
Order Updates
Stay informed
- Order confirmation sent via email and WhatsApp.
- Tracking ID sent the moment your rug ships.
- Quality-assured before dispatch by our team.
- Free pickup and replacement if package arrives tampered.
International Orders
We ship worldwide
Rugkari ships to most countries internationally. For international shipments:
- Shipping is charged at actual courier rates.
- Import duties, customs charges, and local taxes are the buyer's responsibility.
- WhatsApp our team for a custom shipping quote based on size and destination.
Need Help?
Contact customer care
WhatsApp / Phone: +91 73485 15188
Email: care@rugkari.com
Hours: Monday– Saturday, 10:00– 18:00 IST (closed on national holidays)