Last updated: 2 May 2026

Rugkari ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services (collectively, the "Services"), in order to provide you, the customer, with a curated shopping experience. Our Services are powered by Shopify.

By accessing the Services, you acknowledge that you have read and understood the information collection and disclosure practices outlined in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

  • Contact details — name, address, phone, email.
  • Financial information — payment card details, transaction data.
  • Account information — username, password, preferences.
  • Transaction information — items viewed, purchased, returned.
  • Communications — messages exchanged with customer support.
  • Device information — IP address, browser data, device identifiers.
  • Usage information — how you interact with the Services.

How We Collect Information

Information is collected through: direct user provision, automatic collection through the Services and cookies, our service providers, and business partners or third parties.

How We Use Your Information

We use collected information to:

  • Provide and personalise our Services.
  • Process payments and fulfil orders.
  • Send marketing communications via email and postal mail (where permitted).
  • Detect and prevent fraudulent activity.
  • Provide customer support.
  • Comply with legal obligations.

Third-Party Disclosures

We may share information with Shopify vendors, marketing partners, affiliates, and in connection with business transactions or legal compliance needs.

Shopify Relationship

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. You may review Shopify's consumer privacy policy and privacy portal for additional details about how Shopify processes your information.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request deletion of your information.
  • Correct inaccuracies.
  • Receive a portable copy of your data.
  • Manage marketing communication preferences (use unsubscribe links in our emails).

Security

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security".

International Data Transfers

Information may be transferred internationally. For European Economic Area and United Kingdom transfers, we rely on Standard Contractual Clauses or equivalent mechanisms unless adequate protection exists.

Contact Us

For privacy enquiries or to exercise your rights: